FAQ's
Find quick answers to common questions about shopping with renewcasio.world.
๐ฆ Orders & Shipping
Q1. How long does it take to ship my order?
๐ All orders are processed within 24 hours and delivered within 3โ5 business days across India.
Q2. Do you offer Cash on Delivery (COD)?
๐ Yes, COD is available for all eligible orders.
Q3. Do you charge for shipping?
๐ No, we provide Free Standard Shipping on all orders.
๐ Returns & Refunds
Q4. What is your return policy?
๐ We offer a 7-day return window from the date of delivery. Returns must be approved by us before pickup. Items sent without approval will not be accepted.
Q5. How do I request a return?
๐ Email us at watchinfinty@gmail.com with your order details. Once approved, our team will arrange a return pickup.
Q6. When will I get my refund?
๐ Refunds are processed within 7โ10 business days after the returned item passes inspection. Refunds are issued to the original payment method.
โฑ Product Authenticity & Warranty
Q7. Are your watches original?
๐ Yes. All our products are 100% original Casio watches (renewed/display models) and come with authenticity assurance.
Q8. Do your watches come with a warranty?
๐ As these are renewed/display watches, manufacturer warranty may not apply. However, every piece is carefully inspected and quality checked before shipping for your peace of mind.
๐ฌ Support
Q9. How can I contact customer support?
๐ You can reach us at:
๐ง watchinfinty@gmail.com
๐ข Delhi Gate, Netaji Subhash Marg, Daryaganj, Delhi
Q10. How soon will I get a response to my query?
๐ Our team usually replies within 24โ48 hours on business days.
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Didnโt find the answer you were looking for?
Drop us an email at watchinfinty@gmail.comโ weโll be happy to assist you.